This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
1. Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
2. What data is collected?
Most of your personal data is collected from you when:
- You sign up for our services;
- You request assistance from our customer support team;
- You complete surveys, subscribe to newsletters, or request other information from us;
- You participate in contests, apply for a job, or participate in activities where we may require information about you.
In order to deliver the best Services to you, we may collect the following information:
Supplementary Data may be received about you from third party sources, such as public databases. We may combine this data with the information we already have about you in order to maintain accuracy of our records, and provide products and services that you may be interested in.
3. How we use data
We believe in minimizing the data we collect. We will only use your data when we have been given permission to do so, when it is needed to deliver the Services that you have purchased, or for legal compliance or other lawful purposes.
Delivering, updating, and improving the Services that we provide to you. We collect various data relating to your purchase, use, and interactions with our Services. We use this data to:
- Improve and optimize the performance of our Services
- Identify and investigate security risks, errors, problems, and needed enhancements to our Services
- Detect and prevent fraud and abuse of our Services
- Collect statistics about the use of our Services
- Analyze how you use our Services and which of our Services are most relevant to you
Most of the data that we collect is statistical data about how people use our Services and is not linked to any personal data.
4. Sharing with trusted third parties
We may share your personal data with affiliated companies within our corporate family and with trusted third party service providers in order for them to perform certain tasks on our behalf. This may include:
- Delivering content and communications to you (such as email)
- Analyzing Service usage and customer demographics
- Serving advertisements
- Conducting surveys or contests
- Managing customer relationships
We only share what is needed for the third party to perform the tasks on our behalf. These third parties are prohibited from using, sharing, or keeping your personal data for any other purpose, and are bound to strict data processing terms and conditions.
Communicating with you. We may contact you directly or through a third party service provider regarding the Services that you have purchased or subscribed to. We may also contact you with offers for additional services if you give us consent, or when it is allowed based on legitimate interests. The methods of contact may include:
- Phone calls
- Text messages
5. Website analytics.
Compliance with legal, regulatory, and law enforcement requests. We cooperate with law enforcement and government officials and private parties to comply with the law. We will, in our sole discretion, disclose any information about you to such parties as necessary to respond to claims and legal processes, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or an individual, or to prevent or stop illegal or unethical activity.
If we are legally permitted to do so, we will take reasonable steps to notify you in the event we are required to provide your information to third parties as part of a legal process.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
7. Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at the Google Analytics Terms of Service or at the Google Analytics Privacy Overview. Please note that on this website, Google Analytics is supplemented by “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (IP masking).
8. Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this information.
9. Social Media
11. Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, mailing address (“Personal Information”). Your email address and any other personal identifying information that you provide will not be displayed on the site. Further, users of this site should not make public the email address of another user without their express permission.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
14. Data Protection Authority
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to your local supervisory authority or our lead supervisory authority, the UK’s Information commissioner’s Office, as noted below:
Information Commissioner’s Office
Mail: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: 0303 123 1113
15. Contact us
Mail: P.O.Box 10692, GPO Adelaide St, Brisbane, QLD 4000